36% increase in user adoption & 4.8 rating on the Shopify app store in 2 months.

Overview

Role : Product Designer, lead the end-to-end experience. Collaborating closely with PM & developers .

When : September 2023 - November 2023

Platform : Shopify App platform -B2B - SaaS Website and Mobile App

Responsibilities : UX Research, UI Audit, User Testing, Prototyping, Documentation

Key Deliverables :

• UX Audit
• UX Research Insight
• Design ideation & User Journey
• User Flows
• Wireframes & Prototypes
• Style guide and Handover

Before images of the desktop and mobile app

About Appointment Booking Autopilot

This app supports different types of services, such as virtual appointments, in-person, and one-time events for admins to schedule on Shopify store.